- All product should have Return Merchandise Authorization (RMA) before sending it to us for service/repair.

- Warranty covers the defects resulting from defective parts, materials, or manufacturing. Physical damage and power-related issues will not be covered under warranty.

- We offer a Carry-in-warranty. Customers will be responsible for shipping their defective devices to our service center in Chennai. (Both to and fro)

- It's mandatory to submit a copy of the invoice to claim the warranty.

- Duration of the warranty period for each product might vary. Please email us at support@promusicals.com for more information on the warranty terms.